Learner First Model Part 1
Whether you’re moving your training online for the first time you should take a learner-first approach to ensure the success of your training program.
This blog is from a 12 part series about our learner-first training model. If you’d like to read more about the learner-first model, you can check out the other articles in the series, or download a free copy of our ebook.
In a learner-first training approach, trainers always start with the learner.
The learner is the basis for every aspect of a company’s training strategy –
from the company’s learning goals to their learner pathways, the tools
that they choose to train and the way they design their training.
Whilst this may seem like common sense, it’s actually not what a lot of
There are 6 key stages in the learner-first approach: evaluate, build, design, test, disseminate and evaluate again. Each stage will be discussed further in detail throughout this series.
Time-poor trainers often rely heavily on a tool-first training approach.
This is a tool-first training approach. Instead of looking at the learner first,
the trainer starts by evaluating the tools they have on hand and trying to fit
their learners into predefined platforms and processes.
On a broader level, the tool-first approach is a case of putting tactics before strategy. By thinking about how to execute training before thinking about
learners themselves, the learners are forgotten until the training itself is
This is why in the tool-first model, trainers often find themselves trying to fit square pegs (their learners) into round holes (their tools).
In the learner-first training model, strategy comes first and tactics come second. Trainers are able to see what shape their pegs are, and fashion appropriately sized holes.
In short, by putting the learner first, trainers ensure that the most important part of the learning strategy – the learner – has success. And when learners have success, the learning strategy itself succeeds.
When learner pathways are structured, tools are chosen and learning is
designed with the learner in mind, trainers will see more engaged learners,
better training outcomes, and happier, healthier, smarter workplaces.
The next blog in this series will be looking at the first stage of the learner-first approach – evaluate.
The evaluation stage is about gaining as much knowledge of your learners and learning goals as possible before designing your training.
This blog will be focused on how to create learner personas to help gather knowledge about your learners.
Want to find out more?
Contact our team for a chat to discuss how we could help with learning in your organization.