One of the best learning management systems for customer service.
We want people to love Coassemble as much as we do. And we believe that the easiest way to learn how to love a product is to have a direct line to the people who built it.
That’s why we invest so heavily in customer support.
This investment has been recognized recently, as we came to the top of the list in eLearning Industry’s list of the ‘Best Learning Management Systems based on Customer Experience’!
The list measured customer satisfaction, customer effort, and customer expectation.
Scores were based on real customers and real product experiences.
Coassemble received scores of 98/100 in all 3 categories!
Here’s what we do to make sure our customer experience is the best in class:
Coassemble Discovery Sessions
We work with you to find out how you can get the most out of Coassemble. Contact us to book a Coassemble Discovery Session, where we’ll go through your current training process and needs and work out how Coassemble can serve you best.
Dedicated Account Managers
Account-holders on our some plans get access to a dedicated account manager, who will provide them with training and onboarding to make sure they get the most out of their Coassemble experience and be available via phone, email, and live chat to help troubleshoot any problems.
Larger Coassemble accounts get full access to our implementation services. That means we’ll handle integrations with your existing software systems, provide company-wide onboarding, complete all necessary security audits, and even help transfer your existing eLearning resources over to Coassemble.
You might also like
Whether cooking up some new website code or a fresh batch of cookies, our Senior Front-End Engineer, Jon has a recipe for success.
Evolving the online training experience for our customers is why we think Kate’s work as our UX designer is MAGIC! Find out why in her team QA!
Whether it's a website refresh or a branding campaign, our Digital Designer Kelsy does it all. Find out how she keeps us looking FRESH in her team Q&A!