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Christian Super

Christian Super is a profit-to-members superannuation fund with over 28,000 members and $1.6 billion in funds under management, which are ethically invested in line with Christian values.

Product/Plan
Growth / Pro
Industry
Financial Services
Size
11-50 employees
Use Case
Compliance Training

The Challenge

As a financial service provider, Christian Super is required to conduct compliance training on an annual basis to satisfy external regulatory requirements.

Historically this compliance training was done face-to-face, using presentations and emails for all staff members one time each year. The team recognized that this was not the ideal way to execute their compliance training, so began the search for alternatives.

Shelf compliance product that had generic content within the platform. The team was not able to customize the content—it was quite generic. While their employees liked the eLearning approach to training, the trainers “just couldn’t customize the content enough for it to be valuable.”

Coassemble was by far the easiest tool to use.

Gallup Employee Engagement Survey

The Solution

As a financial service provider, Christian Super is required to conduct compliance training on an annual basis to satisfy external regulatory requirements.

Historically this compliance training was done face-to-face, using presentations and emails for all staff members one time each year. The team recognized that this was not the ideal way to execute their compliance training, so began the search for alternatives.

Shelf compliance product that had generic content within the platform. The team was not able to customize the content—it was quite generic. While their employees liked the eLearning approach to training, the trainers “just couldn’t customize the content enough for it to be valuable.”

The Results

The saving for Christian Super has not been in time or money alone, but also in quality. They are now delivering a “much, much better outcome” for their team.

“We can now have full confidence that 100% of our staff are not only receiving the training, but are actually understanding it. Coassemble is invaluable.”

Christian Super’s record management system is now much better using the reporting and analytics within Coassemble.

The learner experience has also improved – their team enjoys the training more. They have displayed a higher level of engagement with the training content.

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