What is Headless?
Headless is an overarching term used by Coassemble to describe it's white-labeled solutions allowing users to integrate it's learning and/or course creation experiences into their proprietary platforms.
Headless allows you to seamlessly distribute training content to the users in your own proprietary platform. As users complete content, everything is tracked, providing a range of data points that can be sent and integrated into your platform’s reporting system or other third-party tools to store results and provide your own reports for users.
Seamlessly infuse learning into your platform—no overhaul needed! Make learning part of your future with Coassemble’s Headless integration, harmoniously integrating your courses within your existing platform.
Wanting a streamlined in-app learning experience for your customers, members, or employees, but don’t want to reinvent the wheel? With Coassemble’s Headless integration, you gain full control over the look, feel, and functionality of your learning environment, all without the need to build course deployment infrastructure from scratch. Your Coassemble courses will blend effortlessly with your platform’s look and feel, providing a consistent and branded learning experience for your users. With our Headless integration, you can transform your Coassemble courses into a natural and cohesive part of your platform.
What industries benefit from Coassemble’s Headless API?
In today’s fast-moving digital world, staying ahead of the curve isn’t just about having a great product or service—it’s about delivering an exceptional education experience for your users. That’s where Coassemble’s Headless solution comes in. It’s a game-changer for industries looking to elevate their training, customer onboarding, and member engagement strategies at scale. Whether you’re training customers, onboarding users, or running a member academy, Coassemble’s Headless API has got you covered.
Regularly adopted by SaaS / technical products, Coassemble’s Headless solution is perfect for those who want to take ownership of the product design and user experience without building their own course deployment capabilities from scratch. Don’t tap into often stale and cookie cutter LMS experiences—try Headless instead.
Customer training:
Imagine giving your customers powerful, engaging courses that not only make you stand out but also save your customer success team loads of time. With Coassemble’s Headless integration, you can do just that. By embedding robust training courses directly into your existing platform, your customers can access the knowledge they need without ever leaving your site. This smooth experience ensures they get the most out of your product, leading to happier customers and fewer support requests.
Member academies:
Running a professional association or an online community? You can create and deliver specialized courses that keep your members engaged and coming back, all within the familiar environment of your platform. Coassemble’s Headless integration lets you seamlessly embed your courses within your existing community platform. Your members can easily access content that’s spot-on for them, boosting their engagement and loyalty. The more value you provide, the more they’ll love your platform and keep coming back.
Product onboarding:
First impressions matter, especially when it comes to welcoming new users. Simplify complex product onboarding by embedding interactive, step-by-step guides within your web application. With Coassemble’s Headless integration, you can create engaging onboarding courses that captivate SaaS product users from the start. The result? Faster onboarding, fewer drop-offs, less reliance on CS staff to upskill your customers, and happier users.
What features are included with Coassemble’s Headless integration?
Coassemble’s Headless solution is packed with powerful features that are designed to seamlessly integrate learning into your platform while delivering a top-notch experience for both your team and your learners. Here’s how these features can transform your approach to customer training, member academies, product onboarding, and more:
Embed learning directly into your platform or site
This means you can deliver training or onboarding content without requiring users to leave your environment. There’s no need for complex SSO setups; unique learner data is recorded within your system, making the process seamless for both you and your learners. For product onboarding, it ensures that new users are guided through the process without ever leaving your application, improving their initial experience with your product. With our Headless solution, you will have complete control over the look and feel to make Coassemble courses apart of your own organization’s offering, regardless of the platform or industry you are in.
Track learner data with ease
Learner progress is meticulously tracked, allowing them to pick up right where they left off, even if they need to step away. This continuity is key to keeping learners engaged over time; they can easily access content across multiple sessions. For member academies, this means community members can engage with content at their convenience, promoting ongoing learning and participation.
Privacy and security first
With our Headless solution, you can choose to have only anonymized data retained by Coassemble, while you maintain ownership of all learning data. This ensures that your platform remains GDPR compliant and your users’ data is protected. In comparison to traditional enrollment methods and LMS infrastructure, our Headless integration is much more secure.
Highly scalable solution
Adding more users is a breeze. Beyond the initial implementation, no further technical work is required to scale your learning solution, making it perfect for your growing community or expanding customer base. Whether you’re onboarding thousands of new customers or scaling up product training, Coassemble’s scalability means you can meet growing demand without additional overhead. This ensures that your learning solution can grow alongside your business.
Engaging course creation tools
Coassemble offers beautifully designed screen types that make course creation not just easy, but fun. Loved by over 10,000 content creators, these screen types are crafted to build engaging and interactive learning experiences that capture attention. In customer training, engaging content is crucial to keeping users interested and ensures retention of key information. Similarly, during product onboarding, interactive courses can help new users quickly grasp the essentials, improving their overall experience and uptake with your product.
Deliver an amazing learner experience
Coassemble courses are designed to be fully mobile and highly interactive, delivering a cutting-edge learning experience that resonates with today’s learners. For customer training, a modern and interactive experience can set your brand apart, leading to higher customer satisfaction. During product onboarding, an intuitive, user-friendly course can reduce drop-offs, speed up learning, and set users up for long-term success with your product. Forget about outdated eLearning methods and embrace personalized learning pathways that captivate attention and boost engagement.
How does Coassemble’s Headless integration work?
Coassemble’s Headless solution allows you to effortlessly integrate your courses created with our course builder within your existing platform or website, making it a perfect fit for enhancing customer training, member academies, and product onboarding. Here’s how it can revolutionize your processes:
Seamless course integration:
Begin by designing your courses within Coassemble. These courses can then be effortlessly fetched and displayed within your platform. For customer training, this means your customers never have to leave your platform to access the training they need, creating a more cohesive experience. For member academies, this cohesion keeps your members engaged within your community hub. During product onboarding, this streamlined structure ensures that your new users can easily access the materials they need right from your product interface.Easy activation and testing:
Headless is now included in our Business plan. Once you've upgraded to our Business plan, you can easily access your API credentials from the settings menu. With these credentials, you can integrate Coassemble seamlessly with your platform. Start testing Headless right away on your Business plan, allowing you to fine-tune the integration to suit your customer training, member engagement, or onboarding needs before fully rolling it out.
Effortless content embedding:
Use your API credentials to retrieve the courses you’ve created. This allows you to embed the content directly within your existing system, whether it’s for training customers on complex products, engaging members with ongoing educational content, or guiding new users through an onboarding process. By using your existing user IDs as the identifier parameter, integration is seamless, ensuring that everything aligns with your current system without the need for additional logins.
Simply embed the course URL into your platform using an iframe, allowing your users to access the content as part of their usual workflow. If you’re using Coassemble’s Headless API for customer training or product onboarding, this approach helps reduce drop-offs by providing a smooth, integrated experience from the get-go.
Data synchronization and progress tracking:
Simply embed the course URL into your platform using an iframe. You can also handle progress events to track learner progress, giving you insights into their journey and responding to these events in your own platform.
As users progress through the courses, Coassemble can track their achievements and sends the data back to your platform. This gives you valuable insights into their learning journey, whether it’s understanding customer proficiency in your product, tracking member engagement with your content, or monitoring user onboarding progress. Depending on how you have chosen to handle progress events, you can then use this data to generate custom reports and refine your training, engagement, or onboarding strategies.
What does this look like for your users?
With Coassemble’s Headless solution, the learning experience is fully integrated into your platform, so users don’t have to switch between different tools or interfaces. After your tech team completes the initial setup, the system runs smoothly and scales effortlessly as your business grows.
Unified login experience: Users log in to your platform as usual, with immediate access to their courses without needing to navigate to a different portal. Say goodbye to clunky training and hello to a fully integrated learning experience.
Seamless course delivery: Courses are directly embedded within your platform, ensuring a cohesive and smooth learning experience for all your users, whether they be community members undertaking education or customers onboarding with your product for the first time.
Automatic data syncing: As users progress through their courses, their data is automatically synced back to your platform, keeping everything up-to-date and in sync. No manual reporting required.
What’s the learner experience like?
With Coassemble’s Headless solution, learners enjoy a seamless experience right within your existing platform. They can access all their training directly from their accounts, without needing to navigate away or log into a separate system. Every course is fully responsive, ensuring that learners can engage with the content on any device, whether it’s a desktop, tablet, or smartphone. The courses are designed to be intuitive and interactive, making learning not just straightforward but genuinely exciting and challenging. This immersive experience fosters deeper engagement, motivating learners to stay involved and achieve their training goals—all critical benefits when trying to train up your customers in your products or deliver learning to community members.
How do we know when learners have finished a course? What happens with reporting?
Every step of a learner’s progress is meticulously tracked. As they complete content, a variety of data points are captured and can be seamlessly integrated into your platform’s existing reporting systems. Depending on how your team has chosen to handle progress events, you can store results, analyze learner performance, and generate custom reports tailored to your specific needs. Whether you want to use these insights within your own system or share them with third-party tools, Coassemble ensures that you have all the data you need to monitor and enhance the learning journey.
Why stick with the old way, when Headless is the future?
The traditional approach to online training involved purchasing a separate LMS, setting up single sign-on (SSO), and pulling users away from your product to complete their training. This disjointed experience has often led to frustration and lower engagement. Our new approach harnessing Coassemble’s Headless API revolutionizes this process by dynamically embedding courses directly into your platform without requiring a separate login. This method delivers the same robust data but with a seamless, integrated user experience that keeps learners engaged within your product, enhancing both satisfaction and retention.
Don’t stay stuck in the past—try our Headless API today to provide a seamless and engaging learning experience.