We believe that the easiest way to learn how to love a product is to have a direct line to the people who built it.
That’s why we invest so heavily in customer support.
Find out how our team can support yours.
Our Customer Success is different
Great Everyday Support
At Coassemble, we offer everyday support from real humans who are on the level and happy to help. We also have a huge knowledge base. Basically, we’re here to help you train, without the drain. All reasons why our customer satisfaction rating is sitting pretty at 98%.
Consultancy & Strategy
We’ll work with the key stakeholders in your business to define your business objectives and training needs, running consultancy sessions and scoping workshops. We will then draw our findings up so that you get a blueprint for your team and we get an action list to structure your training strategy.
Analyze & Improve
Our support never ends. We’ll continue to develop and redevelop your training milestones, analyzing the success of your processes, adjusting your strategy and providing platform training for your team where necessary.