Quiz retries and knowledge checks
How a scored quiz differs from a knowledge check, the default passing grade and number of retries, and how to change them or give a learner more tries, in Classic and the new builder.
A knowledge check is a single unscored question on an ordinary screen, and learners can try again until they get it right. A scored quiz is a set of questions with a pass mark. A new quiz starts with a 75% passing grade and 2 retries, so learners get 3 tries in total, and you can change both for each quiz in its options.
How do I tell a quiz from a knowledge check?
| Knowledge check | Scored quiz | |
|---|---|---|
| What it is | One question on a normal screen, next to your content | A set of questions with a cover screen, one question at a time, then a result |
| Scored | No | Yes, against a passing grade |
| Tries | Learners select Try again as often as they need | The first try plus the number of retries you set |
| Affects completion | No pass or fail | A learner who fails with no retries left can't complete the course |
A new quiz's cover screen is titled Test your knowledge by default, in both builders. If your learners see that title, they're in a scored quiz, even though it reads like a knowledge check. You can rename it on the cover screen.
In Classic, a quiz is a Quiz screen. With Quiz scoring turned off it works as practice: learners answer each question correctly to move on, with unlimited tries, and no grade is recorded.
What are the default passing grade and retries?
- Passing grade: 75%.
- Retries: 2. A retry is a try after the first, so 2 retries means 3 tries in total.
These are set on each quiz. There's no workspace-wide default, so change them on every quiz where you want something different.
How do I change the passing grade or number of retries?
In the new builder
- Select the quiz's first screen, the cover.
- Select Quiz options in the toolbar at the bottom of the screen.
- With Quiz scoring on, set the Passing grade and the Number of retries, or turn on Allow unlimited retries.
- Select Publish at the top of the builder so learners get the new settings.
In Classic
- Open the Quiz screen.
- Select the Quiz scoring button (a tick in a circle) in the screen's toolbar.
- With Quiz scoring on, set the Passing grade percentage and the Number of retries, or turn on Allow unlimited retries.
- Select Publish at the top of the builder.
Can I give a learner more retries after they've run out?
Yes. Raise the Number of retries, or turn on Allow unlimited retries, then publish the course. Learners who already failed and used up their retries get the higher number, so they can try the quiz again.
The change applies to everyone taking that quiz. You can't give extra tries to one learner only.
Lowering the number of retries never takes away tries a learner has already been given.
Frequently asked questions
What happens when a learner runs out of tries?
They haven't passed the quiz, so they can't complete the course. Raise the retries or allow unlimited retries if you want them to keep going.
Can learners retry a knowledge check?
Yes. After a wrong answer they select Try again, as many times as they need. Knowledge checks aren't scored.
Can I set a different passing grade for the whole workspace?
No. The passing grade and retries are set quiz by quiz.
Should I allow unlimited retries?
If completing the course matters more than the score, yes: learners keep trying until they pass. If the score needs to mean something, keep a limit, and raise it for a cohort when you need to.